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Privacy Policy

Last updated: January 2025

1. Introduction

Streamside Solutions LLC ("we," "our," or "us") operates CogTog. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our desktop application and website.

2. Information We Collect

We may collect the following types of information:

  • Account Information: Email address, name, and password when you create an account
  • Payment Information: Billing details processed securely through Stripe
  • Usage Data: Information about how you use the application, including features accessed and error logs
  • Device Information: Operating system, device type, and application version

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments and questions
  • Detect, investigate, and prevent fraudulent transactions and abuse

4. Data Storage and Security

CogTog is a desktop application. Your workflows, agent configurations, and local data are stored on your device and are not transmitted to our servers unless you explicitly choose to sync or share them. We implement appropriate technical and organizational measures to protect your personal information.

5. Third-Party Services

CogTog integrates with various LLM providers (OpenAI, Anthropic, Google, etc.). When you use these integrations:

  • Your API keys are stored locally on your device
  • Requests are sent directly from your device to the provider
  • We do not have access to your conversations or API usage with these providers
  • Each provider's own privacy policy applies to their services

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your account and associated data
  • Export your data in a portable format
  • Opt out of marketing communications

7. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at: sales@streamsidesolutions.com